Peter at Meltage takes client data privacy very seriously.
Meltage takes every step to ensure compliance with GDPR regulations.
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What information is collected?
- Information entered either by you the client or Meltage staff via the online booking system. This data is managed, in compliance with GDPR, by Timely.
- Data collected by online booking is restricted to full name, email address, contact number and origin IP address
- Data supplied during initial consultation. Medical history is recorded to ensure the requested treatment is not contra-indicated
- Cookies - utilised on the Meltage website
- Information entered either by you the client or Meltage staff via the online booking system. This data is managed, in compliance with GDPR, by Timely.
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How we use data collected?
- To ensure treatments offered are suitable and meet with insurance requirements
- Periodically, no more than eight times a year, send out a newsletter with business information and offers
- Annually, on the client birthday, send out a birthday greeting/gift
- Send appointment reminders via email and SMS
- Developing the Meltage website
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Can I see what data is held?
- In compliance with GDPR you have right to request electronic copy of records held
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How long is data stored?
- Meltage stores all data records for ten years
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Storage
- All electronic data is stored compliant with GDPR
- Paper consultation forms are kept in a secure, locked environment
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How do I remove myself
- All Meltage communications have an 'unsubscribe' option at the bottom. Click this link to be removed from any future mailings
- If you wish to remove or change the timing of booking reminder and confirmation. Send Peter your request